About Turks and Caicos Islands Telecommunications Commission
The Commission is an independent regulatory body, which was created by the Telecommunications Ordinance, 2004, and is responsible for the regulation and the licensing of all the telecommunications service providers and the users of radio spectrum in the TCI. This includes fixed-line operators, mobile telephone operators, broadcasting station transmitters, and internet service providers. The Telecommunications Ordinance 2004 (the Ordinance) was a direct result of the Government’s earlier Telecommunications Policy that set-in motion a process to open the telecommunications market in TCI to competition.
The Ordinance set out the roles and functions of the Commission including:
- to advise the Minister on telecommunications;
- to regulate telecommunications in accordance with the policy guidelines … and in accordance with the principle of tech-nological neutrality;
- to facilitate, maintain and promote effective and sustainable competition in telecommunications;
- to promote the interests of consumers and to encourage licensees to operate efficiently; and
- to prescribe standards for the quality of telecommunications services to be delivered to the public.
The Commission is also governed by a set of regulations that have been established pursuant to the Ordinance which, among other things, set out rules and procedures relating to network, service and spectrum licensing, network, service and spectrum licence fees, network interconnection, frequency management and retail service price regulation applicable to dominant service providers. As well, in 2017, the Commission issued Telecommunications Competition Guidelines to address competition-related matters, if and when they arise, such as dominance and forbearance, assessments or reviews, as well as complaints or concerns relating to potential abuse of dominance, anti-competitive practices or agreements. In keeping with the Ordinance and related Regulations, the Commission considers that its mission is to ensure that all consumers and businesses in TCI have access to quality telecommunications services, at a reasonable rate, in a fully competitive marketplace. The Commission’s goal is to continue to work at improving sector performance so that the TCI economy is positioned to achieve increased growth and employment opportunities.
Turks & Caicos Telecommunications Commission Officers
TCI Telecommunications Commission Organizational Chart
The Commission consists of up to six board members, which includes a Chairman and a Permanent Secretary as an Ex-Officio member. All board members are appointed by the Minister responsible for Telecommunications, acting with the approval of Cabinet. Board members are appointed in accordance with the Ordinance which defines specific occupational requirements for board appointees.
The Commission currently has a complement of eight staff members, which includes the recent additions of two executive posts, Legal Advisor and Finance Manager, filled in the fourth quarter of this year. Overall, the organization’s operations are managed by the Director-General who also serves as Secretary to the Telecommunications Board. The Director of Technology, Operations Manager, Legal Advisor, Finance Manager, and the Commission’s Assistant all report directly to
the Director-General. All other posts report directly to their respective departmental head. For instance, the Telecommunications Engineer reports directly to the Director of Technology, while the Consumer Protection Officer report directly to the Legal Advisor Administrator to Finance Manager.
|James Astwood||Permanent Secretary|
Director of Technology
Senior Accountant Officer